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Saturday, September 13, 2008

Prospects of a career in the Travel and Tourism industry

It has a number of sectors or smaller 'industries' as it were, that work in collaboration. Each sector is an important branch of the main industry and have their own special characteristics. Commercial Services - Government & Travel Agencies Government : Apart from working at the airport (an expansive topic on its own), there do lie other opportunities at the - Customs Department where special officers are in charge of checking all luggage for illegal goods or items that are liable for duty. Guides - young graduates who have an interest in history and languages find this profession quite intriguing, since it gives them opportunities to meet new people, enhance their research skills, get good salaries etc. Knowledge of other languages is generally preferred.

The Indian Institutes of Travel and Tourism Management (IITM) offer short-term courses in this field. - Immigration Department where a tourist is first given service. Special training courses have started in some universities for learning about immigration procedures, since both the industry and the Government feel that there should be a separate cadre for this purpose.

Travel Agencies : Planning vacations or business trips to new places can be quite tiring and strenuous without the help of a travel agent. They have answers to all possible questions concerning the shortest route to the destination, travel mode, the important documents that will be required (visa, passport, vaccination certificates etc.), suitable places to stay, current exchange rates, tourist spots to visit, climate and they will plan the trip keeping in mind the clients' preferences, budgets and special needs.

A great deal of work is done on the computer where the latest information on flight schedules, departure/arrival timings, hotel ratings etc. can be obtained. Agencies may involve themselves in special discount packages, slide/movie presentations on various places and other promotional work to attract customers.

The four departments of a travel agency are - Accounts (handles the billing for individuals and groups) - - Tours (deal in in-expensive packaged tours, with the accomodation, food, transport etc. all taken care of) - Travel (provide detailed information on routes, costs) - Cargo (covers the booking and recovery of all cargo from the destination points connected by either Air, rail or road) The Department of Tourism in the Government does major amounts of work for the international market, in formulating policies, developing centres to attract tourists, providing adequate transport, advertising the different spots and publicising the various experiences, providing accurate information on all possible tourist areas.

Hotels The hotel sector is one which requires a large amount of manpower, with a wide variety of skills from housekeeping to computers. People with specialized training for food and beverage, recreation, marketing, accounting, security, fire-fighting, public relations and so on are much needed. There are many institutes that offer hotel management and candidates from institutes like the one at Pusa, Delhi have good future prospects. Many hotels also offer overseas training opportunities, which allow young people to gain promotions rapidly. Employment in foreign countries for Indians is also very encouraging. In India alone, about 1, 80,000 vacancies are expected to be filled within the next decade.

Transport As we know, transport can mean anything which takes us from one place to another - by air, road, railway, sea etc. The two main areas we will discuss are air and road transport. Travel by air - Post Second World War saw a tremendous change in travel, with the increased access to air travel. People got more opportunities to see other places and tourism advanced at a high pace.

Working in an airline, whether on the ground staff or in flight is an exciting option for many people these days. Foreign airlines like Aeroflot, British Airways, Royal Jordanian have all been granted new land rights and additional flights. Many of the top airlines like Cathay Pacific, ones based in Hong Kong, Emirates offer attractive salaries and numerous benefits to their flight attendants. The jobs in airlines are challenging ones but worth the struggle. Travel by road - Coaches, tourist cars employ numerous people every year. This arena has the added advantage that there is scope for self-employment. Presently, drivers with good conversational skills, who are educated, bi- or multi-lingual are much in demand. Bank loans are available for those wishing to invest in vehicles for this purpose.




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